Resident services and support available 24/7
Personal Touch is an inspired service program utilized by the property management team to increase resident satisfaction, create a sense of community and ultimately retain tenants. They do this by making sure that each resident has personal contact with our staff at least once every 60 days. This contact might simply be a friendly reminder that we have loaner items such as vacuums, a tool box, or copier if they need it, or a reminder that we have a Community Job Board in the Leasing office if someone lost a job, or simply delivering soup or cookies when someone has not been well.
The Gold Star program is a unique maintenance program that we use in our property management division to ensure that our residents receive timely, professional and personal maintenance service. It requires that all maintenance requests be responded to within 24-hours and when work is complete, the technician leaves a Gold Star Satisfaction Card (which the resident can drop off at the leasing office), a completed work-order and a treat. The office staff then follows up with the resident within 24 hours.
Numerous Community Activities are held each month, allowing everyone to get to know their neighbors and letting us show our appreciation for our wonderful residents.
Enjoy spending time at our Pool and taking advantage of our other Amenities we offer at our properties.
We know we have great residents and they also know other great people. Our Referral Program rewards you for picking your own neighbors!